Student Support Policy

Document Number: SSP-001
Effective Date: June 25, 2024
Review Date: June 25, 2025

1. Purpose

This policy outlines the comprehensive support services available to students, ensuring their well-being and academic success.

2. Scope

This policy applies to all students enrolled at Rosehill College.

3. Policy Statement

Rosehill College is committed to providing extensive support services addressing both academic and personal needs, helping students achieve their goals and maintain a balanced lifestyle.

4. Support Services

4.1 Academic Support

  • Tutoring Services: Personalized help with coursework from experienced tutors, available for one-on-one and group sessions.
  • Study Skills Workshops: Workshops on study techniques, time management, note-taking, and exam preparation.

4.2 Counseling Services

  • Personal Counseling: Confidential support for personal issues and challenges, including stress management and relationship issues.
  • Academic Counseling: Guidance on academic matters such as course selection, career planning, and overcoming academic difficulties.

4.3 Health & Wellbeing

  • Mental Health Support: Referrals to relevant professionals or doctors for specialized support through Student Service Officers.
  • Wellness Programs: Programs promoting overall wellness, including fitness classes, mindfulness sessions, and health workshops.

4.4 Accommodation Assistance

  • Advice and Assistance: Personalized guidance in finding suitable accommodation.
  • Market Information: Updates on rental prices, neighborhoods, and availability.
  • Homestay Services: Collaboration with reputable homestay companies for safe and comfortable living arrangements.

4.5 Career Services

  • Job Placement Assistance: Help finding job opportunities matching students’ skills and interests.
  • Resume Workshops: Expert advice on enhancing resumes.
  • Internship Opportunities: Discover internships aligned with students’ fields of study and career aspirations.

4.6 International Student Support

  • Visa and Immigration Assistance: Guidance on visa applications and immigration regulations.
  • Cultural Orientation: Programs to help international students adapt to life in Australia.
  • Language Support: Additional language support and resources for non-native English speakers.

5. Responsibilities

  • Student Services Office: Coordinate and provide the support services outlined in this policy.
  • Faculty and Staff: Encourage and refer students to appropriate support services as needed.

6. Confidentiality

All student interactions with support services are confidential, respecting students’ privacy and adhering to legal and ethical guidelines.

7. Monitoring and Review

This policy will be reviewed annually to ensure its effectiveness and relevance. Feedback from students and staff will be considered in the review process to continuously improve support services.

8. Contact Information

For more information or to access support services, students can contact the Student Services Office or Yu-ni Chiu at:

Approved by: CEO
Date: June 25, 2024
Review Date: June 25, 2025